Push Notification Problem

Shady_Elbaroudy 2016-06-13 16:00:37 UTC #1

Hello,

I am using Push Notifications in my Android app, but they suddenly stopped working today.
Is there any technical problem at your server?

Thanks in advance

ochtea 2016-06-14 02:43:08 UTC #2

Hi, Shady

We checked server logs, then we found GCM server returns 401 (Unauthorized) with your configured GCM API key.

On GCM guide, 401 (Unauthorized) is returned when API key is not valid.
https://developers.google.com/cloud-messaging/http#checkAPIkey

Could you check your configured GCM API key is valid on Google Cloud Platform Console and our Developer Portal both sides?

Best,

Shady_Elbaroudy 2016-06-14 04:19:54 UTC #3

Dear ochtea,

My Api key was working for the last months, but suddenly it stopped.
1- Have you changed the type of the API_Key on the portal to be Server Api Key instead of Android Api Key?
2- Do you have any idea what can I do to fix this sudden failure?

Thanks in advance

ochtea 2016-06-14 09:56:04 UTC #4

Hi, Shady

We haven't changed GCM related features recently.
But it seems there are some changes in Google GCM server side (not KiiCloud side).

First, it's better to check your API key type or its validity as I posted above.
If you got Unauthorized error, you should re-create your GCM API key and re-configure key configuration for our Developer portal.

Guide is here:
http://docs.kii.com/en/samples/push-notifications/push-notifications-android/create-project/

Best,